Privacy Policy

Effective Date: Jan 1 2026

Buckeye Greens respects your privacy. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, contact us, request an estimate, communicate with our team, or use our services.

For purposes of this Privacy Policy, “Buckeye Greens,” “we,” “our,” or “us” refers to Buckeye Greens.

Contact Information

Buckeye Greens
101 S Fountain Ave
Springfield, OH 45502
Phone: 866-691-7888
Email: [email protected]

Information We Collect

We may collect information that you provide directly to us, including:

Name
Email address
Phone number
Address or project location
Project details, service interests, and estimate request information
Communication preferences
Messages, form submissions, emails, calls, or text message communications
Any other information you choose to provide

We may also collect website and usage information automatically through cookies, tracking pixels, tags, analytics tools, and similar technologies. This may include:

IP address
Browser type
Device type
Pages visited
Time spent on the website
Referring website or ad source
Approximate location based on device or browser data
Form activity, call clicks, and other website interactions

How We Collect Information

We collect information when you:

Submit a contact form or estimate request
Call, email, or text Buckeye Greens
Interact with our website
Click on one of our ads
Schedule a consultation
Communicate with us through third-party tools, website forms, CRM systems, or messaging platforms
Opt in to receive SMS/text messages

How We Use Your Information

We may use the information we collect to:

Respond to inquiries and estimate requests
Schedule consultations or appointments
Provide information about our services
Communicate about current or potential projects
Send service-related updates
Send SMS/text messages when you have provided consent
Improve our website, advertising, and customer experience
Track website performance and marketing campaign results
Follow up with leads, customers, and past customers
Maintain business records
Protect our website, business, and customers
Comply with applicable laws and regulations

Website Tracking, Analytics, and Advertising

Buckeye Greens uses third-party tracking and analytics tools, including Google Analytics 4, Google Ads, and Google Tag Manager.

These tools may use cookies, pixels, tags, and similar technologies to help us understand how visitors use our website, measure marketing performance, track conversions, improve our advertising, and show relevant ads.

We may use Google Analytics and Google Ads features such as:

Website analytics and reporting
Conversion tracking
Remarketing or retargeting
Audience measurement
Ad performance tracking
Call, form, and lead tracking

Google and other third-party vendors may use first-party cookies, third-party cookies, or other identifiers together to collect information about your visits to our website and other websites. This helps us measure ad performance and provide more relevant marketing.

You can control or disable cookies through your browser settings. You can also manage Google ad personalization and Google Analytics opt-out options through Google’s privacy and advertising settings.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

Remember website preferences
Improve website functionality
Analyze traffic and usage
Measure advertising performance
Track conversions and lead sources
Support remarketing and online advertising

You may choose to disable cookies through your browser settings. However, some parts of the website may not function properly if cookies are disabled.

CRM, Website, and Third-Party Tools

Information submitted through our website may be stored on our website, in our CRM, and in third-party tools used to manage leads, communications, scheduling, advertising, analytics, and customer relationships.

We may share information with trusted third-party service providers who help us operate our website, manage customer communications, provide advertising and analytics, host data, process forms, or support business operations.

These service providers are only authorized to use information as needed to provide services to Buckeye Greens.

SMS/Text Messaging

Buckeye Greens may use SMS/text messaging to communicate with customers and potential customers.

By providing your mobile number and opting in to receive text messages from Buckeye Greens, you agree that we may send you text messages related to your inquiry, estimate request, appointment scheduling, project updates, service information, customer support, and, when applicable, promotional messages.

Message frequency may vary. Message and data rates may apply. Consent to receive text messages is not a condition of purchasing any goods or services.

You may opt out of text messages at any time by replying STOP. For help, reply HELP or contact us at [email protected] or 866-691-7888.

Buckeye Greens does not sell, rent, or share mobile phone numbers, SMS opt-in data, or text messaging consent information with third parties or affiliates for marketing or promotional purposes.

How We Share Information

We may share information with:

Website hosting providers
CRM and lead management platforms
Email and SMS communication providers
Advertising and analytics platforms
Call tracking or form tracking providers
Contractors, team members, or service providers assisting with your project
Legal, compliance, or security providers when necessary

We may also share information when required by law, to protect our rights, to prevent fraud or misuse, or as part of a business transfer such as a merger, sale, or reorganization.

We do not sell personal information in the traditional sense of exchanging customer contact information for money.

Data Retention

We retain personal information for as long as reasonably necessary to respond to inquiries, provide services, manage business records, improve our marketing, comply with legal obligations, and resolve disputes.

If you would like us to delete or update your information, you may contact us using the information listed in this Privacy Policy.

Your Choices

You may:

Request access to the personal information we have about you
Ask us to correct or update your information
Ask us to delete your information, subject to business and legal recordkeeping requirements
Opt out of marketing emails
Opt out of SMS messages by replying STOP
Disable cookies through your browser settings
Manage Google ad personalization through Google’s advertising settings

To make a privacy request, contact us at [email protected].

Email Communications

If you provide your email address, we may use it to respond to your inquiry, send project-related communications, provide service updates, or send occasional marketing messages.

You may unsubscribe from marketing emails at any time by following the unsubscribe instructions included in the email or by contacting us directly.

Third-Party Websites

Our website may include links to third-party websites, social media pages, maps, review platforms, or other online services. We are not responsible for the privacy practices, content, or policies of third-party websites.

We encourage you to review the privacy policies of any third-party websites you visit.

Security

We use reasonable administrative, technical, and physical safeguards to protect the information we collect. However, no website, online system, email, SMS platform, or data storage system can be guaranteed to be completely secure.

Children’s Privacy

Our website and services are intended for adults and property owners seeking information about Buckeye Greens services. We do not knowingly collect personal information from children under 13.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a new effective date. Your continued use of our website after changes are posted means you accept the updated Privacy Policy.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Buckeye Greens
101 S Fountain Ave
Springfield, OH 45502
Phone: 866-691-7888
Email: [email protected]